IMPORTANT NOTICE:

PLEASE READ THESE TERMS OF USE (“TERMS OF USE” OR “TOU”) CAREFULLY BEFORE USING THE LET’S TALK BY MINDLINE FORUMS AND RELATED MATERIALS AND CONTENTS (“LET’S TALK BY MINDLINE” OR THE “FORUMS”).

BY ACCESSING OR USING THE FORUMS, YOU UNCONDITIONALLY ACCEPT AND AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT ACCESS AND PARTICIPATE IN THE FORUMS.

IN THE EVENT OF A MEDICAL EMERGENCY PLEASE CALL EMERGENCY SERVICES. The forums are not designed and are not intended for use in the diagnosis or treatment of disease or other conditions, and the recommendations or information provided in the forums do not constitute medical advice. Please consult your healthcare provider prior to making any decisions related to your health. You will be solely responsible for all decisions and actions taken or not taken involving medical diagnosis, treatment, and care resulting from or in any way related to the use of the forums.

Let’s Talk by mindline is intended for use in Singapore only.

1. General

1.1 Let’s Talk by mindline is made available to you by the MOH OFFICE FOR HEALTHCARE TRANSFORMATION PTE LTD (“MOHT”) for your use, free of charge, subject to these TOU. MOHT owns the forums and reserves all rights not expressly granted to all users.

1.2 These TOU may, at any time be updated as MOHT deems appropriate, without the need of any notice to all users. All updates will appear on this page so make sure you visit this page regularly. Any and all updates shall be without any liability to MOHT. Your continued access and participation in the forums shall constitute your unconditional acceptance of the TOU updated.

1.3 MOHT, at its sole discretion, may make available future updates to Let’s Talk by mindline. The updates may not necessarily include all existing features. These TOU will govern any updates to the forums, unless accompanied by a separate agreement, in which case you agree that the terms of such separate agreement will govern such updates. MOHT further reserves the right, at MOHT’s sole discretion, to move the forums to other online capabilities, as MOHT may deem appropriate.

2. Proprietary Rights

2.1 Let’s Talk by mindline and all related contents and materials made available through the forums are protected by copyright, trademarks, and other forms of intellectual property rights, belonging to MOHT or to MOHT’s licensors.

2.2 Where applicable, there may be other third party sites, tools, and materials, as may be indicated upon your access to and participation in the forums, which are protected under applicable intellectual property laws and treaties and governed by third party content providers’ terms of use. You agree and acknowledge that MOHT shall have no responsibility for the accuracy and availability of such third party sites, tools, and materials and the related terms of use. In addition, MOHT shall not be liable for any damage or loss however arising from your access to and/or use of any such third party sites, tools, and materials.

3. Use Restrictions

MOHT grants you a revocable and non-exclusive right to access and use the forums subject to the following conditions:

a. The forums are not and should not be used as a substitute for qualified medical advice. They are not designed and are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of any condition or disease. It is strongly advised that you consult your healthcare provider prior to making any decisions related to your health. You take full responsibility for all decisions and actions taken or not taken involving medical diagnosis, treatment, and care resulting from or in any way related to the use of the forums;

b. You may access and participate in the forums in the manner permitted in these TOU only. Except as otherwise provided in these TOU, the forums and related materials and contents may not be copied, distributed, reproduced, republished, uploaded, transmitted, or otherwise modified in any way, without the prior written permission of MOHT;

c. You may use the forums and related materials and contents solely for your personal, non-commercial use. You shall not rent, lease, lend, sell, trade, distribute, or sublicense the forums and related materials and contents;

d. You shall not use the forums and related materials and contents for the purpose of advertising or promoting products and/or services that are not related to mental wellness, without the prior written permission of MOHT;

e. You shall not access and participate in the forums in a way that suggests any official status or that MOHT or MOHT’s contributors endorse you or your use of the forums and related materials and contents, without MOHT’s prior written consent;

f. You shall not make any modifications to the forums and related materials and contents. You acknowledge and agree that any such modification to the forums and related materials and contents shall constitute an infringement of intellectual property rights and other related rights residing in the forums and related materials and contents;

g. Prior written permission from MOHT must be obtained when hyperlinking to, or framing, the forums and related materials and contents, or when engaging in similar activities. MOHT reserves the right to impose conditions prior to permitting any such activities;

h. You agree that you will comply with the Personal Data Protection Act 2012 and/or any other applicable laws relating to data privacy or confidentiality, and will not cause MOHT to be in breach of such laws;

i. You agree that you may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, modify, or create derivative works of the forums and related materials and contents, and that you may not enable others to any of such activities; and

j. You agree to use the forums and related materials and contents in compliance with all applicable laws.

4. Disclaimers

4.1 Let’s Talk by mindline is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind. To the fullest extent permitted by law, MOHT does not make any representations or warranties whatsoever and hereby disclaims all express, implied, and statutory warranties of any kind to you or any third party, whether arising from usage, custom, or trade or by operation of law or otherwise, including but not limited to the following representations and warranties:

a. as to the accuracy, completeness, reliability, timeliness, currency, quality, or fitness for any particular purpose of the forums and related materials and contents; and

b. that the forums and related materials and contents are error-free or are available without interruption or delay, that any defects shall be rectified or corrected, or that the forums and related materials and contents are free of viruses and other harmful elements.

4.2 MOHT shall not be liable for any damage or loss howsoever arising, including but not limited to direct, indirect, punitive, special, or consequential damages; loss of income, revenue, or profits; lost or damaged data or damage to computer, software, modem, or other property, however arising from:

a. your access to or use of the forums and related materials and contents;

b. any loss of access to or use of the forums and related materials and contents, howsoever caused;

c. any inaccuracy or incompleteness in, or errors or omissions arising from the forums and related materials and contents;

d. any delay or interruption in the transmission, howsoever caused; or

e. any decision made or action taken by you or any third party in relying upon the forums and related materials and contents, regardless of whether MOHT has been advised of the possibility of such damage or loss.

4.3 You shall not rely on the forums and related materials and contents to claim or assert any expectation against MOHT, whether procedural or substantive in nature, in respect of any action that MOHT may or may not take in the exercise of its sole discretion.

4.4 YOU FURTHER ACKNOWLEDGE THAT THE FORUMS AND RELATED MATERIALS AND CONTENTS SHOULD NOT BE RELIED UPON AS A SUBSTITUTE FOR MEDICAL ADVICE AND THE FORUMS AND RELATED MATERIALS AND CONTENTS ARE NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE FAILURE, TIME DELAYS, ERRORS, OR INACCURACIES IN THE RECOMMENDATIONS, CONTENTS, AND MATERIALS PROVIDED IN THE FORUMS COULD LEAD TO DEATH, PERSONAL INJURY, SEVERE PHYSICAL HARM, OR ANY FORM OF HARM OR DAMAGE.

5. Indemnity

You agree to hold harmless and to fully indemnify MOHT and/or MOHT’s licensors from any and all claims, demands, losses, liabilities, costs, and expenses (including but not limited to legal costs) against MOHT and/or MOHT’s licensors arising from your use of the forums and related materials and contents, your breach of these TOU, or any third party infringement claim resulting in damage and/or loss to MOHT and/or MOHT’s licensors, as the case may be.

6. Availability, Right of Access, Changes and Contents

6.1 MOHT may, at any time terminate or suspend the availability, access to, operation of the forums and related materials and contents for any period of time and for any purpose as MOHT may deem suitable, without any prior notice.

6.2 MOHT reserves all rights to restrict or altogether deny access to the forums and related materials and contents, at any time without prior notice and without ascribing any reason whatsoever. If you feel strongly that your access to the forums and related materials and contents should not have been restricted or denied, you may write to mindlinesg@moht.com.sg

6.3 The forums and related materials and contents may be modified or taken down by MOHT at its absolute discretion at any time, without any prior notice.

6.4 The forums do not cover all information available on a particular issue and are not intended to be responsive to, inclusive of, or consistent with, any other sources of information available on any matter that may be addressed by or referred to by the forums.

6.5 The forums may contain hyperlinks to websites, which are not managed by MOHT. MOHT does not necessarily endorse the views expressed in such websites and is not responsible for the accuracy and reliability of the contents found in those websites as well as the accessibility and availability of the websites. MOHT shall not be liable for any damage or loss arising from your access to or use of those websites, third party contents, and materials. Your use of the hyperlinks and access to those websites, contents, and materials are entirely at your own risk.

7. Security

MOHT, as it deems appropriate, uses available technology for the protection and the security of any communications made via the forums. MOHT accepts no responsibility for the authenticity, confidentiality, integrity, and security of any communications and other transactions made through the forums.

8. Data Protection Policy

The full version of the Data Protection Policy applicable to the forums, can be viewed at this link

9. Governing Law and Resolution of Disputes

9.1 These TOU shall be governed by Singapore laws. Disputes arising from or in connection with these TOU, shall be resolved in accordance with this clause 9.

9.2 MOHT may, at its sole discretion, refer any dispute to arbitration to be administered by the relevant arbitration body in Singapore.